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Limited One Year Warranty

What is Covered by this Limited Warranty

Subject to the below limitations, Kennel Gear USA LLC warrants that Kennel Gear products will be free of physical defects in materials, manufacturing, and workmanship for a period of one (1) year for metal products and one (1) year for plastic products following your purchase of the Product.

Please provide Proof of Purchase when inquiring about your warranty claim.

What is Not Covered by this Limited Warranty

This warranty does not apply to Kennel Gear products if they are used in areas that are deemed unsuitable for normal use. These include, but are not limited to:

  • Battle areas
  • Arctic environments
  • Desert environments
  • Undersea conditions
  • Harsh marine or corrosive chemical use areas

Additionally, this warranty does not cover damages resulting from:

  • Alteration, misuse, or abuse of the product by human or animal
  • Fading due to UV exposure
  • Overloaded weight damage
  • Animal damage (e.g., teeth marks)
  • Surface marks caused by hard water stains (iron deposits)